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Frequently Asked Questions

How does the process work?
What is your turnaround time?
What is the pricing?
How are payments processed?
Am I locked into a contract?
Is there a delivery fee?
Is there a minimum charge?
Do you sell laundry bags?
What do I do on the first pickup?
Do I have to be home for pickup and delivery?
Where will laundry be picked up/delivered?
Is there a fee if I miss pickup day?
Will you deliver if it's raining?
Will my clothes be washed with other customers?
What detergent do you use?
Do you use fabric softener?
How do you accomodate customers with allergies?
Do you hang up or hang dry?
Do you separate clothes?
Do you treat stains?
Do you launder bedding?
Do you launder towels?
Do you launder items that are soiled?
What happens if you lose/damage items?
Unsanitary Laundry/Pet Hair?
What items can you accept?
Are there items you don't accept?
Other Services?

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